.agent-request-modal {
    position: relative;
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04)
}

.agent-request-modal__header {
    padding: 24px 24px 16px;
    text-align: center;
    border-bottom: 1px solid #f3f4f6
}

.agent-request-modal__icon-wrap {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
    color: #2563eb;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 12px
}

.agent-request-modal__icon-wrap svg {
    width: 32px;
    height: 32px
}

.agent-request-modal__title {
    font-size: 19px;
    font-weight: 700;
    color: #111827;
    margin: 0 0 6px
}

.agent-request-modal__subtitle {
    font-size: 13.5px;
    color: #6b7280;
    margin: 0;
    line-height: 1.5
}

.agent-request-modal__body {
    padding: 20px 24px 24px
}

.agent-request-modal__customer-card {
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    padding: 14px 16px;
    margin-bottom: 16px
}

.agent-request-modal__customer-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 13px;
    margin-bottom: 8px
}

.agent-request-modal__customer-row:last-child {
    margin-bottom: 0
}

.agent-request-modal__customer-label {
    color: #64748b
}

.agent-request-modal__customer-value {
    color: #022962;
    font-weight: 600
}

.agent-request-modal__docs {
    margin-top: 10px;
    padding-top: 10px;
    border-top: 1px dashed #cbd5e1
}

.agent-request-modal__doc-item {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 12.5px;
    margin-bottom: 4px
}

.agent-request-modal__doc-item--valid {
    color: #059669
}

.agent-request-modal__doc-item--missing {
    color: #d97706
}

.agent-request-modal__doc-hint {
    font-size: 11.5px;
    color: #64748b;
    margin-top: 6px;
    line-height: 1.4
}

.agent-request-modal__doc-hint a {
    color: #2563eb;
    text-decoration: underline
}

.agent-request-modal__form-group {
    margin-bottom: 20px
}

.agent-request-modal__label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: #374151;
    margin-bottom: 6px
}

.agent-request-modal__textarea {
    width: 100%;
    box-sizing: border-box;
    border: 1px solid #d1d5db;
    border-radius: 8px;
    padding: 10px 12px;
    font-size: 13px;
    font-family: inherit;
    resize: vertical;
    outline: none;
    transition: border-color 0.2s
}

.agent-request-modal__textarea:focus {
    border-color: #2563eb;
    box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.1)
}

.agent-request-modal__actions {
    display: flex;
    justify-content: flex-end;
    gap: 12px
}

.agent-request-modal__btn {
    padding: 10px 18px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    border: none;
    transition: all 0.2s;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px
}

.agent-request-modal__btn--secondary {
    background: #f3f4f6;
    color: #4b5563;
    border: 1px solid #e5e7eb
}

.agent-request-modal__btn--secondary:hover {
    background: #e5e7eb
}

.agent-request-modal__btn--primary {
    background: #2563eb;
    color: #ffffff
}

.agent-request-modal__btn--primary:hover {
    background: #1d4ed8
}

.agent-request-modal__btn--primary:disabled {
    opacity: 0.65;
    cursor: not-allowed
}

.agent-request-modal__pending-card {
    text-align: center;
    padding: 16px 8px
}

.agent-request-modal__pending-icon {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: #fef3c7;
    color: #d97706;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 16px
}

.agent-request-modal__pending-icon svg {
    width: 34px;
    height: 34px
}

.agent-request-modal__pending-title {
    font-size: 18px;
    font-weight: 700;
    color: #000000;
    margin: 0 0 8px
}

.agent-request-modal__pending-desc {
    font-size: 13.5px;
    color: #4b5563;
    line-height: 1.6;
    margin: 0 0 20px
}